Service Process | Convenient Liquid Medicine Dispenser for Fuss-Free Dosage | Kenhealth

Service Process | High-Quality Nasal Aspirators - CE, FDA Approved

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Service Process | Dual-Use Forehead and Ear Thermometer for Infants | Kenhealth

Based in Taiwan since 1995, Channel Years Creative Co., LTD specializes in manufacturing baby care products like nasal aspirators, liquid medicine dispensers, and various thermometers (bath, forehead, ear). With ISO 13485 certification, CE, and FDA approvals, they focus on high-quality, safe products for infants, providing reliable OEM/ODM services worldwide, emphasizing quality control and customized packaging solutions for global business buyers.

Kenhealth specializes in baby care, offering products like Baby Nasal Aspirators, Liquid Medicine Dispensers, Baby Bath, Forehead and Ear Thermometers, and Strip Thermometers. Certified for safety and designed with care, these products ensure comfort and precision for infant care. Tailored for global markets with ISO 13485 standards, CE, and FDA approvals, Kenhealth combines quality with innovation to meet caregiver needs, reinforcing its position as a trusted partner in baby health and wellness.

Kenhealth has been providing high quality baby care products, both with advanced technology and 23 years of experience, Kenhealth ensures that each customer's requirements are met.

Service Process

1. Inquiry: Customers inquire about product related matters such as minimum order quantity, product specification.

2. Quotation: Promptly respond to customer inquiries and provide customers with a formal quotation after confirming the product name, models, quantity, delivery time, payment method, packaging specification.

3. Purchase Order Confirmed: After negotiations, a formal purchase order received from customer.

4. Proforma Invoice Confirmed: After receiving the purchase order from customer, prepare the proforma invoice to customer for confirmation with signature.

5. Deposit Payment Arranged: Inform and request the customer to arrange deposit payment within one week after the proforma invoice is confirmed.

6. Sampling After Deposit Payment Confirmed: Proceed with sampling and raw material purchase after receiving the deposit payment.

7. Sample Confirmed: Send the sample to the customer for confirmation.

8. Incoming Quality Control After Sample Confirmation: After the customer confirms the sample, the comprehensive raw material quality inspection will be conducted to ensure the product quality.

9. Mass Production: After the raw material quality confirmation, proceed to mass production after confirming with productive department for delivery time.

10. Quality Inspection: If customers themselves or designated inspection personnel come to the factory for inspection, we should make an appointment with customer one week earlier before delivery time to ensure that inspections are scheduled and the factory is notified after the inspection time is confirmed.

11. Shipping Arrangement: Inform customer of shipping order, including vessel & voyage, estimated time of departure, estimated time of arrival, goods, quantity and total amount.

12. Document Preparation: Prepare the related documents, such as packing list and commercial invoice.

13. Balance Payment Arranged: Inform and request the customer to arrange balance payment before shipment.

14. Original Document Delivery: After the balance payment is confirmed, sending the original documents to the customer before shipment arrives.